Shipping Policy

All orders are subject to credit card approval and billing address verification. Upon verification, in-stock items will be shipped in 1-3 business days.

All items will be shipped via either United Parcel Service (UPS) or United States Postal Service depending on delivery location. Cost of shipping via UPS Ground service is $4.95 for the first item and $2.00 for each additional item thereafter. Please allow up to 7 days for delivery.

Receive Free Shipping on orders of $30.00 or more in merchandise.

Unfortunately, we are not able to ship Yu-Be outside the United States of America (including Canada and Mexico). We apologize for the inconvenience but please check out our Stockists page to find your nearest retailer.

 

30 Day Money Back Guarantee

If you are unhappy with your purchase, you may return merchandise to Yu-Be.com for a refund within 30 days of receipt if in new, unused condition. You must call 310.737.1150 or email returns@yu-be.com to obtain a return authorization number*. Please be aware that unauthorized return shipments will be refused.

In the event of a return, you are responsible for return shipping costs. We suggest you obtain a tracking number for your return shipment. Additionally, your original shipping costs will not be refunded. Your refund will be issued upon receipt and inspection of the product in our warehouse. Products must be returned in new and unused condition.

Please allow 7-10 business days for the credit to appear on your credit card statement.

If you have received a defective product, please call Yu-Be, Inc. at 310.737.1150 for assistance.

*We reserve the right to refuse unauthorized items and items sent without an RMA number.

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WANT 10% OFF YOUR FIRST ORDER?

Where should we send the savings to?

We hate SPAM and promise to keep your email address safe.